I have thoroughly enjoyed the sales coaching I've taken with Marshall Northcott.

I originally met Marshall when I attended a few of his half day training seminars. I was impressed with his enthusiasm, wealth of knowledge and skill from the moment I met him.  As a result, I continued on to one-on-one coaching with Marshall for 16 weeks and the take home message is this: Marshall is an invaluable resource for anyone in the Sales profession. His training materials are incredibly thorough, professional and cover every aspect of sales from A to Z.

Since meeting Marshall, I have changed.  I am much more confident in my abilities in cold calling, handling objections, consultative selling, negotiating and closing.  I have also noticed an increased self-awareness and a greater ability to understand others.

For anyone considering a career in sales, or managers wishing to invest in new talent, the fee for Marshall's services is a very small investment for the return that one could expect once a trainee begins to implement the techniques learned in this training.

Kristy van Beek, Bilingual Inside Sales Representative

Clarion Medical Technologies

Working with Marshall was a significant and valuable experience.  Our weekly sessions had a powerful influence on me and continue to impact my professional and personal life.  Starting with the 16PF personality questionnaire which is used to create the Elite Performer Selection Report and focusing on the areas specific to my needs, we got right down to business without the need of revisiting much of the typical sales training information that I am already familiar with. Marshall’s keen insight into the behaviours of buyers and sellers is the most useful education I’ve encountered in years.  Thanks Marshall, you’re the greatest!

Keith Marshall, Account Executive, Rex Magazine (a TorStar company)

I have been working in sales for 11 years, 7 years as an outside sales representative in Germany selling technical components and systems to large companies.  I’m a Mechanical Engineer, with an M.B.A. in International Marketing.  I consider myself smart in some ways but had to realize from various feedback that this is by no means a guarantee for success, especially after relocating to Canada and moving up into a Sales Management position where different skills are required.

I was referred to Marshall by a business associate and have to admit being a little sceptical initially about being coached. After closely working with Marshall and being coached individually as well as spending time in the field with him, meeting clients, I understand how blind one can be without forward thinking.  His outside feedback and critic, provided solutions to help me make necessary alterations to my behaviour.  Marshall’s very well executed coaching program has exceeded my expectations in all ways. Thank you Marshall!

Christoph Neuscheler, Regional Manager BC & Yukon

Bosch Rexroth Canada Corp.

During a one week in-field coaching session Mr. Northcott came with me as an observer to evaluate my present sales skills and provide me with feedback after each visit and at the end of the trip.  It is not always a pleasant feeling to have someone "look over your shoulder", however the way he interacted with myself and my customers made me almost forget that I was being monitored.  It felt like a natural setting with one of my colleagues joining me on a customer call.  His feedback was very valuable and precise and gave me the opportunity to put his recommendations into action right away to see immediate results.  Mr. Northcott was detailed, with examples of the occurrences and with ideas on how to improve.  He presented this feedback in a very positive way, as well pointing out what in his opinion was well or very well done.  I highly recommend the services of Marshall Northcott, SMP Strategies and Elite Training Systems.

Thilo Biedermann, Area Manager, Gotz, North America

Within days of agreeing to coach me over the phone, I went from selling nothing to selling lots and lots of business card size ads.  Eventually, my sales volume surpassed that of my supervisor. Marshall coached me to consistently sell $100.00 ads.  Even before I got comfortable with that level, he nudged me further and I started selling ads in the range of $300.00 to $500.00.  Marshall was there every step of the way with the tools and inspiration to carve out a new reality for me.  That first year, I outsold my supervisor at $96,000.00.  I rarely got repeat business so my client base consisted of more than 90% brand new clients.  To sell $96,000.00 worth of new advertising to one time only clients is a lot of work! Marshall’s insight helped me to navigate the shark infested  waters of the sales world and come out a winner.  If you’re looking to boost your confidence (and commissions) all I can say is, Marshall’s advice works!  I've got the commission statements to prove it!

James Rudd

My coaching sessions with Marshall Northcott were a great success!  Marshall was able to customize the program for my specific needs and by doing so enabled me to put his advice to work for me.  In fact, during one of our sessions on making phone calls I was able to make a contact that led to a firm sale!  It was his guidance that showed me how I could speak with people in a way that was not imposing on them.  In my experience with Marshall, he kept our sessions on track and to the point....he didn't waste any time on things that were not on my priority list.  I certainly would recommend his services to anybody... especially those starting out in the sales world!

Thank you Marshall for making a difference in my career!

Tina Jesso, Sales Representative, Prudential Grand Valley Realty

The personal coaching sessions with Marshall encouraged me, taught me new business strategies and fine-tuned the skills I already possessed.  These things combined have created a strong foundation to build on in order to ensure certain and continued success.

Amanda Maxwell, Sales Representative, Prudential Grand Valley Realty

Thank you very much for your kind words during our one-on-one sales coaching sessions.  I found the information presented in each meeting very informative.  Starting a new career is not always easy, especially when you don't know if it is the right direction for you.  Your session's helped guide me, and give me the confidence necessary to build my Real Estate career.  The word can't isn't in my vocabulary and from the time that we shared together, I've learned not get discouraged because I won't always hear the word no.

Mary Ann Jensen, Sales Representative, Prudential Grand Valley Realty

Over the years I've done dozens of sales training sessions and had become quite comfortable with the way I sell. Perhaps, in some respects, I’ve become too comfortable.  I began one-on-one coaching with Marshall in June of 2007 with the expectations of learning different techniques to help me close more lucrative deals.  Over the last 4 months I not only have increased my sales funnel, it’s full of 50-70% higher margin deals and they're closing!  I'm more confident in my own skills and developed new skills that actually fit me.  I was a little nervous when we first began coaching as anyone would be when you're expecting criticism.  I was pleasantly surprised that I could be open and honest with areas of my job I'm not comfortable with and Marshall was there not to criticize but to help overcome those challenges.  Marshall is not just a 3rd party coach, he relates to you as a personal coach, a friend and someone who is genuinely excited to watch your success.

Austin Greavette, Accounts Executive, Execulink Telecom

This is an exciting time in my life as I attempt to walk-away from a successful 30+ year career in the field of information technology into that of a Real Estate Sales Professional.  Over the span of my career the learning of new tools and techniques was accomplished through either a formal classroom style or the old fashion method of taking book and pen in hand to do-it-yourself.  Never in my career have I had the opportunity to work one-on-one with a personal coach.  It's quite a different experience, especially with an individual as talented as Marshall is.  It's hard to believe that before our first session was completed, it seemed like Marshall and I had known each other for years; within a brief short 60 minutes, Marshall had already carved-out my 'path of coaching' with emphasis on my future success.  Marshall was an excellent motivator for me, he came to all our coaching sessions with a high-level of energy that made me want to get out there and accomplish my goals, utilizing my new-found skills.  Thanks to Marshall's unique style of coaching I feel better educated and confident to handle the various sales challenges ahead of me.

Marie Sargent, Sales Representative, Prudential Grand Valley Realty

Testimonial Letters

Kaieteur Gold Jewellery Centre

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