I learned a lot in the Elite Training Systems Workshops!  This course made me more confident in speaking to others.

Kara Silva, Silva Dental Laboratory Smile Designers Inc.

Very effective!  I need to attend other modules.  I learned the most from being prepared and having a strong mindset.  They are both so very important.  It was a great morning.  Marshall is good at relating his own stories and getting the group involved.

Josh Benay, Inside Sales Consultant, Ceridian

Enjoyable, always makes you think.  I learned to be confident and be willing to negotiate.  Marshall presents himself well and has no problems answering any question.

Ken Coleman, Sales Representative, Sunox Industrial Gases

Information is very interesting and helpful for every day sales obstacles.  I learned that making a list of attainable goals will help me be better motivated during prospecting.  Marshall has very good presentation skills.  He is easy to listen to and make the material fun.

Jeffrey F. Pereira, Small Business Sales Rep, Ceridian

I found the Elite Training Systems Workshops very helpful and enlightening.  Through the telephone skills and appointment making session I learned not to waste my time with appointments that will not get me anything in return.  Marshall is very professional and explains things in a way you can remember.

Michael Moore, Sales Representative, Great Lakes Architectural Hardware Inc.

This is a great workshop for rookie sales professionals.  I learned to call the same prospect at least five times.  Study your mindset and use a template for needs analysis on every call.

Justin Loucks, Small Business Sales Consultant, Ceridian

Excellent.  I learned that there are times when you can just walk away.  Marshall has been in many fields of sales.  For every different sales career, he has a been there done that answer.

Jeff Wysman, Sales Representative, Sunox Industrial Gases

Marshall is an interesting speaker.  Great ideas and great information.  I learned to prospect effectively!

Alan Presley, Project Co-ordinator, Signalex

The Elite Training Systems Program was informative, insightful, useful in all walks of sales.  The learned the mindset between the sales professional and the purchasing agent.  Marshall is professionally groomed with a logical method of teaching.

Colin Devantier, Sales Representative, Rubberline Products Ltd.

Uncovering and Creating Business Opportunities was very interesting and brought to light a lot of strategies that were forgotten.  I learned the importance of a prospect list and working through them.  Marshall is very interesting and always to the point.

Tim Doyle, Territory Manager, Ontario Glove

I think some of the material in Uncovering and Creating Business Opportunities will be very helpful for prospecting.  It is important to set aside time for prospecting to generate new sales.  I find Marshall very engaging and easy to listen to.

Sue McCarthy, Sales, Ontario Glove

Today’s workshop on Telephone Skills and Appointment Scheduling was wonderful.  I have known Marshall for years and he really practices what he preaches.  Excellent.  Thanks Marshall!

Wendy Baetz, Branch Manager, Kelly Services

Marshall is engaging and knowledgeable.  Telephone Skills and Appointment Scheduling has good support materials.  I learned the importance of putting benefit statements together using primary motivating factors.  Well done Marshall.

Erin McAnulty, Marketing Coordinator, Tri City Retail

Telephone Skills and Appointment Scheduling is educational.  I learned how to overcome obstacles and roadblocks.  Obstacles really are all the same, regardless of industry.  The time went by far too quickly.  Marshall is an excellent speaker.

Linda Fulton, Sales, Double R Steel

Through this workshop I learned new ideas.  Telephone Skills and Appointment Scheduling is a great foundation for starting to cold call.  I learned great points on how to deal with objections.  I learned that having a prepared script, having all or as much information as you can will help me work with more confidence.

Myrtle Gillett, Front Desk Clerk, Direct Office Equipment

Very informative!  Great ideas!  I’ll be extra busy now!  I learned them most from scripting.  It’s an excellent way to ensure you cover all the necessary areas.  Marshall’s an interesting guy and a very effective communicator!

Alan Presley, Project Manager, Signalex

He was very positive and motivating. I enjoyed the whole course. There wasn’t one particular thing I like more than another.

Laura Martin, Dedicated Staffing Services

Very motivational and it excites me to get into my field to practice what I learned. I thoroughly enjoyed all the parts especially relating to telephone skills.
Nicole Padfield, Staples

It was a good session. Well worth the time and money. There were some new tips I didn’t know and good refresher of basis. The detail put into forcing us to write introductory telephone statements and general benefit statements was great.
Jack Fonseca, Trylon TSF

The workshop was well run. I learned the most from the section on prioritizing accounts.  Excellent morning!

Barry Thompson, Sales, Knell’s Industrial

The workshop was well structured.  Excellent!  I learned the habits of a good time management system and how it will help me focus on what I should be doing.  Marshall is an excellent speaker with great practical experience.

Jeff Ryan, Sales Manager, Double R Steel

A must attend training session for new or experienced sales professionals.  Great job!

Brian Banks, Director of Sales, Bingemans

Today’s workshop was great!  I learned how to maneuver through the process more effectively.  Packed full of information.

Lianne Tombol, Sales Executive, Hussmann

Today was a great group effort and was very interactive.  It was great information and I will definitely be referring to my notes in the future.  I learned the most from asking the simple questions to generate a direction and helping the customer into the close or making it easier to close.

Ahmed Hage, Technical Marketing Manager, Higgott-Kane-Atco

Very helpful workshop with sound advice using the pyramid illustration to get to closing easily.  I learned the most from the example of how customers take mental ownership.

Dave Milne, Sales Representative, John Crane

Well prepared and delivered.  A very useful topic for every salesperson.  I learned the most from the structure of the process.  I did not have this before.  I found it surprising that only 9% of salespersons actually ask for the order.  Marshall is excellent and professional – as always.

Martin Pemberton, President, Sierra Automation

I loved it. We all know we need to be setting goals and following them through – hoping this course will help me reach all goals I have set tonight. Keep up the enthusiasm.
Jaimi Manning, Advantage Products Company

The benefit I got from this workshop is that I’m going home to write my goals tonight, not tomorrow and as soon as my goals start happening, I’ll let you know, I promise.
Sahar Abdel Sayed, Realtor, Prudential Grand Valley Realty

I found the workshop eye-opening.
Miro Orasanin, Realtor, Prudential Grand Valley Realty

Marshall gave me the strength to believe in myself "If it’s to be – it’s up to me!"
Lorna Horchover, The Kissner Group

This workshop really taught me about the different questions to ask and when.  Again, the question portion is something I really need to brush up on.  Marshall is always great.

Grant Wedzinga, Sales Representative, Rockett Lumber

Great!  Very interactive.  This session has helped raise my awareness of how I need to ask better questions in order to obtain more productive sales calls.  The best part was the learning the different types of questions and their power.  Great job Marshall!

Michael Carragher, VP, Southport Management

High Impact client Interviews is informative, interactive and extremely helpful.  I learned the art of listening and the importance of follow-up.  Asking the right questions of the client means getting more information from them.  Marshall is east to talk to, knowledgeable and makes everyone comfortable.

Kevin Barendregt, Staffing Consultant, Prior Resource Group

High Impact Client Interviews is the most valuable sales seminar ever!  I learned how important it is to plan and what types of questions to ask and to listen to the client’s answers.

Brian Banks, Director of Sales, Bingemans

Today’s workshop was interactive and informative.  I learned the most from the layout format of a proposal.  We have the information but we needed a way to organize it.  Marshall is well informed and has a lot of knowledge.

Cindy Whelan, Administrator, Armor Personnel

Good material.  It really makes you consider internal practices and reconsider strategy for use and/or application.  I learned a lot from the sections of the proposal and how to the executive proposal should be used more as a strategic sales tool versus a reactive information tool.

Stacey Duggan, Chief Leadership Officer, Prior Resource Group

It was great to learn how to go "beyond" a quote! In this workshop, I learned how to structure and what is involved in preparing an effective proposal.

Grant Wedzinga, Sales Representative, Rocket Lumber

Today's workshop met my expectations and delivered what I had hoped it would.
Darren Dayman, Sales Manager - Eastern Region, Tri-Lad.

Very motivational and it excites me to get into my field to practice what I learned. I thoroughly enjoyed all the parts especially relating to telephone skills.
Nicole Padfield, Staples

It was a good session. Well worth the time and money. There were some new tips I didn’t know and good refresher of basis. The detail put into forcing us to write introductory telephone statements and general benefit statements was great.
Jack Fonseca, Trylon TSF

Great workshop. A benefit for new and seasoned sales people. Very up beat.
Adrian Hartog, Leon’s Insulation

Marshall is “excellent”. Everything we talked about will be used to better my attitude and career. Marshall makes sure everyone’s concerns or question were looked after.
Stephanie Glass, Addressograph Bartizan

Marshall keeps the workshop interesting with group participation and interaction.
Mike Hruden, Trylon TSF

Very informative! Well thought out course, flowed easily, very stimulating and interactive, made me think. Great interaction to take home and use. It allowed me to go back to the office and pick up the phone. Wouldn’t change a thing.
Julia White, The Co-operators

Marshall is very enthusiastic and makes learning fun and enjoyable. He really puts things into perspective!
Tina Bruni, Beauty Systems Group

Very worthwhile and informative. It was all very well done.
Cheryl Stephenson, FirbreWired Burlington Hydro Communications

Well rounded educational experience. The instructor was consistently helpful throughout the duration. Marshall performed well with no obvious flaws or required improvements
Paul Rogers, Quorum Technologies

Very knowledgeable, good information and lots of new information.
Jelena Jevtic, Quorum Technologies

Today I gained knowledge on how to welcome objections.  I learned how important it is to change my frame of mind.  Very informative.

Pauline Howie, Key Account Manager, Dover Cone

Good foundation in terms of theory.  Plus, a very interactive workshop.  I learned how to understand and Identify objections as part of a healthy dialogue within the sales cycle.  Marshall has good energy level and is sincere and sensitive in dealing with each individual.

Michael Carragher, VP, Southport Management

Great information with a lot of new ideas for me to use.  I learned the most through the interaction with Marshall and with other participants.  Marshall is professional, friendly and very knowledgeable.

Sharon Essery, Owner, Designs by Sharon

Again, some very good, new ideas.  I learned to be prepared with answers and responses to objections.  It shows credibility.

Alan Presley, Project Manager, Signalex

Thoroughly enjoyed the course.  It covered everything I anticipated and more.  I learned the most from overlooking objections, the 5 steps and prepare, prepare and prepare.  Marshall is very solid, personable and knowledgeable.

Nigel Day, Area Manager, Sokkia

It was great to learn what I was doing wrong.  The best part was the whole set up of the five step process to addressing objections!

Grant Wedzinga, Sales Representative, Rockett Lumber

Very informative.  Very unintimidating.  I was able to see objections as a positive and not a negative.  They are an opportunity to show your expertise.

Phil White, Owner, White Advertising

Informative workshop!  Qualifying objections is something I have been struggling with.  This module helped lay the groundwork to assist me in overcoming objections.

Jason Filice, Sales Representative, Caster Medical

Today’s workshop got the thinking and creative juices flowing.  I learned the importance of listing actions and benchmarking and thinking further forward.  Marshall delivers well and uses examples and anecdotes to paint the picture.

Darren Dayman, Sales Manager, Tri-Lad

Good information about building a business plan. Planning gives you guidance for the upcoming year. Marshall is a clear speaker and allows others to speak.
Frank Montecalvo, Akzo Nobel Coatings

Very well presented! Plan – track – benchmark ! Excellent! Marshall made the group feel very comfortable.
Joseph Spencer, Akzo Nobel Coatings

Very direct and to the point. Along with doing “all the talking” write it down – “activate”. Marshall is knowledgeable and direct. His personality suits this workshop.
Laurie Tigert-Dumas, Imprint Publications, University of Waterloo

This workshop made me think more about goals. I learned the most from the section on goal setting. Marshall is an interesting talker with great point.
John Watson, Mechtron

Good overview. I now understand why planning is so important, day to day and for future business. Marshall is clear, to the point and informative.
Jill Breeze, White-Rodgers

Powerful Sales Presentations was very informative and look forward to the role-playing presentations.  Marshall does a great job of recapping and keeping things structured.  He has a way of keeping everyone involved.

Cheryl McCallum, Manager Office Executive Recruitment, Armor Personnel

Fantastic, it is the most important part of being a professional sales person.  The course should be taken by everyone.  I learned the most from organizing my presentations effectively in order to increase sales and to create and maximize powerful presentations.  Excellent and informative!

Donna Gagich, Regional Sales Manager, Provincial Environmental

Great content and good information with things I need to be aware of and thinking about when preparing for a presentation.  I learned that the questions and answer period is best not left to the end of a presentation.  Marshall is always great with good stories that tie the message in.

Stacey Duggan, Chief Leadership Officer, Operations, Prior Resource

This workshop was extremely informative and I really enjoyed myself today.  I learned the importance of presentation structure and having a corporate binder.  I found Marshall knowledgeable and personable.

Martin Pemberton, President, Sierra Automation

For more information on booking Marshall Northcott as a Key Note Speaker or to provide On-Site Sales Training

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